Class Action & Consumer Protection

Smith & Lowney has represented millions of consumers in challenging corporate misconduct. We bring class actions in situations where individual litigation is impossible, such as where corporate defendants have stolen small sums from large groups of their customers or have committed nationwide consumer fraud.  

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The following are representative cases:

Servicemembers Civil Relief Act (SCRA) litigation on behalf of military servicemembers. Smith & Lowney is on the cutting edge of representing members of the military seeking to enforce their rights under the SCRA.  In 2018, we obtained a $42 million settlement for servicemembers from Bank of America.  In 2019, our case against Chase Bank was the first SCRA case in the nation to be certified as a class action for the purpose of litigation, and we successfully defended that decision before the 4th Circuit Court of Appeals. The case settled for $63.6 million.

Kosher Fraud Litigation We are proud to have successfully litigated the first nationwide consumer class action alleging kosher fraud.  We commenced a nationwide class action against one of the nation's largest food companies alleging that certain kosher-certified products failed to adhere to kosher manufacturing standards. The nationwide settlement required the defendant to provide $2.5 million in cash and food products to food banks, Jewish charities and consumer organizations.

Rosted v. First USA Bank, et al. We brought a successful nationwide class action against one of the largest credit card issuers for falsely claiming that their cards had a "fixed rate" when in fact most rates would automatically escalate. The nationwide settlement included injunctive relief and financial awards to millions of consumers.

Artificially Colored Farmed Salmon Litigation. We sued the three largest grocery store chains for failing to label artificial coloring in farmed salmon as the law requires. After the suit caused a firestorm of media attention, Safeway, Kroger, and Albertsons began labeling color additives in farmed salmon at over 6,000 stores.

Campbell. v. Airtouch Cellular. Occasionally we represent consumers in opposing inadequate class action settlements.  In this case, we successfully opposed a nationwide settlement with Verizon Wireless. After the original settlement was rejected by the court, our firm helped to significantly strengthen the settlement, more than doubling its value.

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